2nd-Level Support Engineer (magnetic resonance)

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2023-01-22 | Indefinite contract

Lab/Company : Bruker BioSpin

Location : remote Germany, Germany

Yearly income :


Expiration : 2023-03-30 [YYYY-MM-DD]

Description of the offer :


  • Participation in​ operating a targeted global hotline for Bruker service engineers and tracking cases in CRM systems
  • Takeover of ​on-site troubleshooting and service of NMR systems in complex cases
  • Responsible for​ Develop training content and teach courses for Bruker service engineers in cooperation with GSEC Training Academy ​​
  • Participation in​ R&D hardware and software projects (PLM phases and gates) ​​
  • Responsible for​ reporting new or recurring problems to relevant stakeholders, participate in CAPA cases as required ​​
  • Participation in​ development and reviews of manuals and technical sales documents ​​


Diplom/ Master's degree​/ PHD is an asset
Minimum 3 years work experience as a Service Engineer in the field of Bruker NMR products, including associated software products
Minimum 5 years experience with Bruker products dedicated to solid state techniques, including associated software products

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